F.A.Q

What is a Pinkibox?

Pinkibox is your monthly subscription of sanitary supplies to make your time of the month stress free and a little enjoyable.

How much does it cost?

We are currently offering three tiers of boxes at GH₵30, GH₵40 and GH₵50 respectively and this includes delivery.

For Do-It-Yourself (DIY) boxes, the prices are dependent on the items selected by you.
However, for gift purchases, Delivery charge is a flat amount of GH₵12 for deliveries in Accra. Outside these areas, you would be charged delivery cost after order is received

Can I alter the contents of my monthly shipment?

If you would like to change your variation of the sanitary supplied, just send us an email at [email protected] or call us on 0302937408/0558236442

How do I pay for my subscription

You pay for your subscription in advance of delivery. And you can pay with Mobile Money (Airtel Money, Vodafone Cash, MTN Mobile Money, Tigo Cash), Credit/Debit Card (VISA, MasterCard, Discover) and even on ExpressPay, SlydePay or just by using the shortcode *713*5302#

Can I skip a month of service?

Anytime you need to skip a month of service, just send us an email at [email protected] or call us on 0302937408/0558236442

Can I send a Pinkibox as a gift?

You can! Just click on the “Buy As A Gift” option on the homepage and put in the delivery information of whomever will be receiving it!

What if my box doesn’t arrive?

If your box doesn’t arrive just send us an email to [email protected] or call us on 0302937408/0558236442 and we’ll track your package right away!

When will my Pinkibox arrive?

Your Pinkibox will arrive on the first week or third week of every month and at the preferred time of the day. If you need to make any changes to your delivery date, please email us at [email protected] or call us on 0302937408/0558236442. If it is a gift, it is delivered on the specified date.

What can I expect in each box?

For our pre-packed pinkiboxes, we have:
The Essential Box includes the right amount of pads, a few pantyliners, tissues and wipes. It is suitable for low flows that last 3-4 days.
The Comfort Box includes all that is in The Essential Box but in right quantities that is suitable for medium flows that last 4-5 days.
The Deluxe Box includes all the Comfort Box items but in the right quantities that would be suitable for heavy flows that last 5-7 days in addition to some goodies.
For Do-It-Yourself (DIY) users, they get to select the quantities that they require.

Are you a brand interested in a partnership?

We’re always looking for new brands to include in our boxes. Please send us an email to [email protected] to explore our opportunities./p>

Can I cancel my subscription?

If you would like to cancel your subscription, simply login to your account and select “Cancel” or call us on 0302937408/0558236442 to cancel. Your subscription can be cancelled at any time without a charge. If there’s anything we could have done to make your experience with Pinkibox better, please let us know! We appreciate all feedback.

How can I become a brand ambassador?

We’re always looking for new partners! Please send us an email to [email protected] with your social media handles and let us know why you love Pinkibox!

Who should I contact when I have any questions?

If you have any other questions or you don’t see your question here, please send any other inquiries to [email protected] or call us on 0244244299/0302937408/0558236442

Free delivery in Accra & Tema in the 1st and 3rd weeks of every month Dismiss